Key Takeaways
- Pushpay developed an agentic AI search feature, providing real insights with natural language queries.
- A generative AI evaluation framework was established, achieving a 95% accuracy in responses.
- The initial prototype revealed a 60-70% success rate, prompting a stronger evaluation process.
- Pushpay’s accuracy dashboard visualizes metrics effectively, aligning with performance analysis.
- Data security was prioritized from the beginning to ensure responsible AI deployment.
What We Know So Far
Pushpay’s Innovative Approach
Agentic AI solutions — Pushpay, a prominent player in solution provision for ministries, has successfully developed a tailored agentic AI search feature. This innovation allows users to obtain community insights through natural language queries.

By utilizing Amazon Bedrock, Pushpay is optimizing data retrieval, enabling users to sort through community data more efficiently than ever before.
Time to Insights
The implementation of this AI search feature has drastically shortened the time taken to derive insights, reducing it from minutes to mere seconds. Early adoption users are now able to compile meaningful data in record time.
This efficiency aligns perfectly with the needs of ministries that require quick and actionable insights for better community engagement.
Key Details and Context
More Details from the Release
The accuracy dashboard used a 95% Wilson score interval to visualize accuracy metrics and query volumes at the domain level.
Pushpay’s initial prototype achieved a 60-70% success rate with basic business queries but faced challenges that required a detailed evaluation framework.
Pushpay implemented a generative AI evaluation framework to measure and improve agent accuracy, achieving a 95% overall accuracy.
The AI search feature shortens the time to insights from minutes to seconds for early adoption users.
Pushpay developed an innovative agentic AI search feature tailored for the needs of ministries, allowing staff to obtain community insights from data using natural language queries.
Pushpay’s journey demonstrates that building reliable agentic AI systems requires a scientific, data-driven approach to evaluation and optimization.
Data security and responsible AI considerations were integrated from the outset to protect sensitive information while developing agentic AI systems.
Pushpay strategically prioritized high-impact domains by evaluating performance variations to improve accuracy systematically.
The accuracy dashboard used a 95% Wilson score interval to visualize accuracy metrics and query volumes at the domain level.
Pushpay’s initial prototype achieved a 60-70% success rate with basic business queries but faced challenges that required a detailed evaluation framework.
Pushpay implemented a generative AI evaluation framework to measure and improve agent accuracy, achieving a 95% overall accuracy.
The AI search feature shortens the time to insights from minutes to seconds for early adoption users.
Pushpay developed an innovative agentic AI search feature tailored for the needs of ministries, allowing staff to obtain community insights from data using natural language queries.
Framework and Accuracy
Pushpay’s team recognized early on that their original prototype, which achieved a 60-70% success rate, required a more rigorous evaluation framework to enhance accuracy.

“show me people who are members in a group, but haven’t given this year”
Subsequently, they implemented a generative AI evaluation framework which has markedly improved agent accuracy to an impressive 95% overall.
Performance Visualization
An accuracy dashboard was introduced, leveraging a 95% Wilson score interval to provide a clear visualization of accuracy metrics and query volumes at a domain level. This innovative approach aims to highlight performance variations perpetually.
By strategically prioritizing high-impact domains, Pushpay’s efforts systematically target improvements in overall accuracy.
What Happens Next
Continued Development
As Pushpay advances, integrating data security and responsible AI considerations is paramount. They recognized the importance of safeguarding sensitive information during their development processes.

Pushpay’s journey illustrates that building reliable agentic AI systems requires a meticulous, data-driven methodology devoted to continuous evaluation and optimization.
Community Insight Integration
Moving forward, Pushpay is set to further improve their agentic AI system, ensuring that insights from community data remain valuable and actionable for ministries operating at various capacities.
Their dedication to refining their AI solutions while maintaining stringent data security practices is expected to serve as a model for other organizations in the industry.
Why This Matters
Impact on Ministries
Ministries rely heavily on timely and accurate data to make informed decisions. Pushpay’s innovative solutions empower these organizations to harness technology in ways that enhance community engagement and membership retention.
“show me people who are not engaged in my church,”
The ability to query data using natural language not only democratizes access to information but also encourages participation across different levels of ministry operations.
Broader AI Implications
As the world gravitates towards more powered AI systems, Pushpay’s journey with Amazon Bedrock serves as a significant case study for maximizing the potential of generative artificial intelligence.
Ultimately, the outcomes of their framework and development can influence how other organizations approach the integration of AI into their businesses.
FAQ
Frequently Asked Questions
What is agentic AI? Agentic AI refers to systems that autonomously act and provide insights based on user-defined queries.
How did Pushpay enhance AI accuracy? Pushpay implemented a thorough evaluation framework that improved accuracy to 95%.
What challenges did Pushpay face with AI? Initial prototypes had a 60-70% success rate for basic queries and required detailed performance evaluations.
Why is data security important in AI? Data security is critical to protect sensitive information and ensure responsible AI utilization.

